Medicare and Health Insurance Agents

Simplifying Your Medicare Experience

The complexities of medicare

Are You Struggling with Medicare?

If you are one of the millions of Americans who rely on Medicare for your health care needs, you may be facing some challenges and frustrations with the program. Medicare is a complex and often confusing system that can leave you feeling overwhelmed, underinsured, or overcharged.

Some of the common problems that Medicare beneficiaries face include:

Fraud and Abuse

Medicare loses billions of dollars every year to fraudulent claims, billing errors, and scams that target seniors. You may be paying for services or equipment that you never received, or that were not medically necessary. You may also be at risk of identity theft or financial exploitation if you share your personal or Medicare information with unscrupulous callers or websites.

Limited Choice

Medicare offers different types of plans, such as Original Medicare, Medicare Advantage, and Medicare Supplement (Medigap). However, not all plans are available in every area, and not all providers accept every plan. You may have difficulty finding a plan that meets your needs, preferences, and budget. You may also have to switch plans or providers if your situation changes or if your plan changes its network, benefits, or costs.

Gaps in Coverage

Medicare does not cover everything. You may have to pay out-of-pocket for services or items that are not covered by your plan, such as dental care, vision care, hearing aids, long-term care, or prescription drugs. You may also face high deductibles, coinsurance, and copayments that can add up quickly.

Lack of Digital Literacy

Many people on Medicare lack internet access and digital skills, which can limit their ability to access health information, compare plans, communicate with providers, and manage their benefits online. This can lead to worse health outcomes, higher costs, and lower satisfaction.

Your Medicare Advocate

We Can Help with That!

Compare Plans

We help you compare different Medicare plans based on your needs, preferences, and budget. We show you the pros and cons of each option, and help you find the best value for your money.

Use Your Benefits

We help you use your plan benefits to get the care and services you need. We help you find providers that accept your plan, schedule appointments, fill prescriptions, file claims, and more.

Enroll in A Plan

We help you enroll in the plan of your choice online, over the phone, or in-person. We handle all the paperwork and details for you, and make sure you don’t miss any deadlines or requirements.

Resolve Issues

We help you resolve any issues or problems that may arise with your plan or provider. We help you appeal denials, report fraud, request refunds, change plans, and more.

Our Signature Process to Finding A Plan Suited for YOU

No two plans are alike. Consequently, enrolling into one plan could be the difference of hundreds of dollars spent more each month than by enrolling into another. Our Signature Process to EDUCATE, EVALUATE, and ENROLL ensures that our plan recommendation is truly fitted to you and your personal situation. Don't just get what all your friends have! Take advantage of our expertise to get the right plan for you!

Medicare 101

Download Our Medicare 101

We’re not going to sugarcoat it, Medicare is complex. If you choose the wrong plans, supplemental insurance, or prescription coverages, then your budget or lifestyle will be affected. If you don’t enroll at the appropriate times and in the appropriate plans, your coverage may not even exist at the right time when you need it. Download this guide if you want to learn the basics of navigating the Medicare maze. Please remember, the CRM Group is here to help you choose the right coverages for your budget and lifestyle.

Download Medicare 101
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Contact Us

Have some questions or just want to talk to a real person? We'd love to get in touch with you!

Contact Us
Our Office

Come by for a Visit!

2036 S Eagle Rd
Meridian, ID 83642

Don't Just Take Our Word for It!


sarah sparks

"Very nice professional and able to answer my questions. Rebecca help me immensely"

Melanie Heck

"I really think Todd did a great job in getting me an insurence that is right for me. Mr. Todd most of all is very professional in his work and very respectful in the way he talks to people"

Ana Samaniego

"Rebecca does all the standard things, be flexible in meeting times, show up on time, no resch3duling, etc, but she also was very supportive when it looked like there was no way to get confirmation of information needed to get signed up with a Special Enrollment Period when my company dissolved. She was awesome all around got me signed up just like she said she could. Thanks Rebecca!"

DJ Holbrook

"Mr Todd was very professional and assisted me with finding the right insurance and was very honest and upfront with me"

Takesha Chandler

"I'm making a major life change going from the working class to retirement. Thank goodness I found Chad McDonald. He helped me identify what was needed and how to decide a direction with Medicare. Helpful and fun, that is Chad."

CK Walker

"Chad McDonald is the BEST!!! He has helped us for many years, and we are so grateful for his very friendly, professional guidance!! We highly recommend him!!"

Carey Orr

"Chad has been a great agent and has answered all questions I have ever asked"

Joe Stanhouse

"Chad did an astounding job getting my signed up and discuss the options available. I would highly recommend him to anyone looking to sign up for Medicare for the first time."

Tim Ingersoll

"Excellent customer service! Knowledge and explanation was superb. Kind, empathetic and cheerful."

Sally Jones

"Working with Chad was a great experience."

richard kossak

"We appreciate you telling us about my eye care, the place I usually go to wouldn't take my Insurance because it was out of network so I went to Walmart and they were very good and took my Insurance just to let you know....I also had surgery recently and United Healthcare was great I only had to pay copay, just wanted to pass this along if anybody needed a good Insurance."

Cathy Johnson

"Since I moved to the Boise area in the Summer of 2017, I had the good fortune of meeting up with Chad McDonald for my health insurance. I appreciated his down to earth way of helping me adjust to Idaho insurance then and even more now as insurance has become more challenging. I feel like Chad to be one of the family and I trust him to always suggest the best policies because he has done his homework and knows how they compare. I highly recommend Chad for your insurance needs."

Patti Burrack

"you have always responded whenever I’ve asked for any halp or advice, and coming by my house when needed. I’m certainly happy with you as an agent - always eager to help!!"

Harriet Hayes

"Chad is excellent to work with to determine which Medicare Advantage plan works best for me. He is so patient and will do multiple comparisons to ensure I have a plan that meets my needs."

Cheryl Hudon

"known chad for many years and used him while as a business owner and now as a retired citizen. he truly has been there to help me in this transition to medicare and what i needed to insured properly thanks chad"

Bob Miller


Larry Stoltenberg

"Good Job"

Donald Given

"My Wife and I have worked with Chad since we moved to Idaho. He has helped us save money on our Health Insurance and is great to work with. The people in his organization are great as well."

John Waite


Teri Littler-frazier

"Always on top of everything."

Cathy Anderson

"I love working with Chad. He is always cheerful and most helpful for both my husband and I and my aging mother"

Ginny Galloway

"We have been with you for several years now & love the service we get. Thanks for being there for us whenever we call The Dufurs"

audrey dufur

"Well done except for a few questions."

FrancesMatthew Jones

"Wading through all of the information with Medicare is daunting. Chad is there to help a person navigate through all of the information to find the perfect plan. He had been immensely supportive and helpful to me in answering all my questions and finding a Medicare plan that is right for me. Thanks Chad!"

Stephanie Patterson

"Chad is fabulous! It is rare to find someone who cares about his clients, answers every question, follows through with information and best options. Chad and his team are wonderful to work with. We are very appreciative of the 5 star customer service provided by Chad that is caring, complete and responsive. Chad and team are 5 star in every way! Thank you, Tony & Karen"

Karen Severin


Sue Samson

"I LOVE working with Chad McDonald of the CRM Group!! There are so many things that come to you via phone solicitation, radio, and or TV that are confusing and threats that if you don't do this you lose that. The CRM Group sends a monthly news letter warning of the scams out there and are always there to answer my concerns. I feel like he actually has my best interest at heart."

Renee Baird Licensed Realtor

"Chad is always just a phone call away. What ever the question maybe he will find and the answer. Every year he reviews our policy and lets us know if anything better has come along."

James Bliss

"Chad has always been very helpful. He has been my agent for several years and has always taken care of whatever I have needed help with. I don’t think I could find a better agent. I will continue with CRM GROUP as I could not be more satisfied."

Karen Skoye

"I really appreciate what you have done for me. Thank you."

Rick Johnson

"Lots of information. Now for us to understand it all with the changes. Still be calling just to talk to you and looking forward to our personal visits. Nice site."

Rose Ford

"Have been using Chad since I first started getting Medicare. Love this guy, so helpful ❣️"

Diana Bauer

"Chad is a great resource for insurance needs. He advises on the best supplemental for Medicare and considers the individual's needs. Great service."

Diane Redding
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